We have done business with Patricia and Jay since the company started! They have always been prompt in service and honest in all our options and dealings with them. They have our best interest at heart. We are so appreciative of all they do and the prompt return of my calls or emails!
Been dealing with Air Essentials for 10 years now and Jay replaced 4 units for me from the previous builder grades. No matter what time I called he delivered. Very responsive and knows his stuff. Highly recommend!
We have done business with Jay and Pat for over ten years. They are the best!
Been using Air Essentials for years and they have always been reliable!
We recently needed an overhaul of one of our systems. Jay and his two assistants did a great job! They were friendly and professional. I personally felt very comfortable having them here. When the new thermostat wasn't working properly I sent an email on Saturday, not expecting a response till Monday. Patricia is wonderful! She called that day and made arrangements for Jay to come back on Monday which he did. He wanted to make sure we were happy with their work and we absolutely are! Several of my family members also use Air Essentials and we all would highly recommend them for your HVAC needs!
Installed a new Trane AC and was so pleased with the work by Jay and his two helpers. Great job of cleaning up and keeping everything neat. Looking forward to Jay doing my service work in the future. Very well pleased !
Air Essentials arrived Right on Time. We are a local hotel and needed some repair work done immediately. They arrived on site in a timely manner and though we had to order parts they kept in contact with us and helped us get "cooled off "fast! Jay was our technician and he was wonderful from start to finish in explaining what had to be done. Great Job Guys!
When your house is only 4 years old, you don't expect to have the problems I was having but low and behold no A/C in 90+ degree weather. I have a Lennox air conditioner and first contacted them, they sent out Raleigh Heating & Air who quoted me $3k worth of work including a $228 charge just to check for a leak. Well after I picked my jaw off the floor I called Air Essentials. Lots of my neighbors had recommended them and I quickly learned why. Not only were they shocked to see someone charge to look for a leak, they tried their best to get to me as soon as possible. They were quick and responsive and were able to get my A/C fixed at half the price and a day early. Jay and Patricia are some of the sweetest people you will meet, and you know they'll take care of you. Even after the work was done and paid for, Patricia called to make me aware of a class action lawsuit against Lennox for faulty coils so I could get some money back for having to replace it. If I or anyone I know has any issues I won't hesitate to recommend Air Essentials, Inc. It was nice working with honest, kind people who didn't nickel and dime and single lady like myself. Thank you Jay and Patricia, you guys are awesome!
I would highly recommend Air Essentials Inc. I had a problem with my A/C unit and they came out and fixed it very quickly! Very friendly and informative! Thanks Air Essentials Inc. for a great experience!
Our electricity bills had increased dramatically, so we called Air Essentials to come out and take a look. They found the unit was constantly hot and fixed it on the spot. The next month our electricity bill went down by 30%! I appreciate their prompt service, reasonable rates, and industry knowledge. I'll definitely call them again for any other issues.
We ended up needing our upstairs and downstairs HVAC units completely replaced including duct work. Jay and his team did a great job. They worked very clean. The city inspector came to inspect everything post installation and kept commenting on how great the work was done. I highly recommend Air Essentials.
My A/C went out on a Sunday (96-degree day), I called Air Essentials and the team was at the house within 2 hours. Jay did diagnostic on the unit, found the issue and fixed the 16-year-old unit but explained in detail why I was losing cooling. I knew the unit was at EOL (16 years) and they were the only company I would let service my Goodman unit. Patricia and her team were very helpful to find a new unit within days. Jay and his team installed the unit in a day and showed how to program the Honeywell digital thermostat. They also helped with different financing options. Very professional, excellent customer service and follows up after any issues or installation. I would strongly recommend this family owned and local company.
I've been using Air Essentials for about a decade now and they are the only HVAC company I will use. Jay has been doing service and repair of my HVAC at two different homes and has always given good advice on what to do to help the longevity of my system. The team has always been honest about what repairs cost, and what is not worth doing. I have had them install a complete system on one house. In my current home Jay was able to find all kinds of sub par work that caused a leak in my attic and fix it properly. Every time they do work I have the utmost confidence that the system will work properly. Could not recommend them more.
Raleigh, Cary, Apex,
Holly Springs, Morrisville, Durham,
Wake Forest, Garner, Clayton,
Willow Springs, Knightdale,
Wendell, Zebulon, Rolesville, NC
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